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Your privacy and how we use your data


Any personal information (data) you give us, either via this website, by email, text, or in person, will be used solely to handle enquiries and provide an appropriate course of therapy or healthcare. It will not be used to send marketing or spam mail.

The information you give us will be stored securely on our systems for 8 years or until you are 25 if you are a child. We have to keep these records to comply with the CNHC (Complementary and Natural Healthcare Council) code of practice and the legal requirements of professional insurance.

Information we store includes: your email address, IP address, home address and contact numbers, and any personal or health information you give us.

Anything you tell us is private and confidential and will not normally be shared or disclosed to any third party for any purpose without your express permission. We might have to tell someone without your permission if we think there is an immediate high risk of harm, or if required by law.

If you are under 18 we might share some information with a parent or guardian but only if we believe it's in your best interests.

You have the right to access the information we have about you, and also to correct that information, but we may withold some information if we believe it would be harmful to tell you about it. You have the right to complain to the Information Commissioner's Office (ICO) if you believe there is a problem with the way your data has been handled.
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